Questions parents ask us
Straight answers about ABA, insurance and what to expect. Don't see your question? Call us.
Getting started
Does my child need an autism diagnosis to start ABA?
Most insurance plans need a diagnosis before they'll cover ABA. If you're still waiting on an evaluation, call us anyway. We can tell you what you'll need.
How do I start ABA therapy?
Call us or fill out our intake form. We check your insurance, you meet your BCBA, and sessions begin. The Getting Started page walks through every step.
Is there a waitlist?
Call us and we'll tell you honestly how soon we can start.
Can I call just to ask questions?
Yes. Plenty of parents call before they decide anything. No pressure.
Insurance and cost
Does MassHealth cover ABA therapy?
Yes. MassHealth covers ABA for members under 21 who have an autism diagnosis.
Does private insurance cover ABA in Massachusetts?
Massachusetts law requires many health plans to cover ABA for autism. Some employer plans are exempt. We check your plan for you.
Will I have to pay anything?
It depends on your plan's copays and deductibles. We'll tell you what to expect before sessions start.
Sessions
Where do sessions happen?
At your home, at our Northborough center, or both.
How many hours a week will my child need?
It depends on your child. After the assessment, your BCBA recommends a number of hours, and your insurance approves them.
Who works with my child?
A BCBA writes and oversees the plan. A trained behavior technician works one on one with your child during sessions.
Will I be involved?
Yes. We train and guide parents and caregivers, and you'll know what your child is working on and why.
What hours are sessions?
Our office is open Monday to Friday, 9 to 5. Session times are set with you. Other days and times are available by appointment.
Teens and young adults
What ages do you work with?
Children, teens and young adults.
Is my teenager too old to start ABA?
No. Teens and young adults can make real progress, especially on independence and daily living skills.
Let's talk about your child
Call us Monday to Friday, 9 to 5. Or tell us a little about your child and we'll call you back.